Caring for an aging loved one is a journey filled with compassion and responsibility. When the time comes to explore home care services, it’s crucial to approach the process systematically and thoughtfully. In this comprehensive guide, we will delve into the essential steps for preparing your loved one for home care with Horizon Care Services. Each step plays a vital role in ensuring a smooth and successful transition, enabling your loved one to receive the best possible care while maintaining their comfort and independence.

Review Finances & Benefits

The first step on this journey is to conduct a thorough review of your loved one’s finances and benefits. This step is essential to determine the available resources for home care services. It involves assessing the financial landscape, as well as exploring potential benefits or insurance coverage that can help offset the costs.

  • Long-Term Care Insurance: If your loved one has a long-term care insurance policy, it can be a valuable asset. These policies can cover some or all of the service hours required for home care. It’s essential to understand the terms and conditions of the policy and how it applies to their specific needs.
  • Medical Insurance: Traditional medical insurance, including Medicare packages, typically does not cover the costs of home care. However, it’s worth investigating whether supplemental plans or alternative insurance options provide coverage for home care services.
  • Veterans’ Benefits: If your loved one is a veteran, they may be eligible for the VA’s Aide & Attendance Benefit. This benefit can provide additional financial support for home care services. Explore the eligibility criteria and application process to make the most of this resource.


During this step, it’s crucial to have an open and honest discussion with your loved one about their financial situation. Assess whether their funds are sufficient to cover their care needs and establish a budget that aligns with their resources.

Select the Right Agency

Once you have a clear understanding of your loved one’s financial situation, it’s time to choose the right in-home care agency. While some individuals may consider arranging care independently by hiring a private caregiver, there are several compelling reasons to opt for a reputable agency like Horizon Care Services.

  • Credential Verification: Agencies perform thorough background checks and verify caregivers’ experience and qualifications. This process ensures that your loved one receives care from a trustworthy and skilled professional.
  • Ongoing Training: Unlike private caregivers, agencies provide continuous training to their staff. This commitment to professional development ensures that caregivers are up-to-date with best practices and evolving care needs.
  • Administrative Support: Managing the administrative aspects of home care, including scheduling, taxes, payroll, and other tasks, can be overwhelming. Agencies handle these responsibilities, allowing you to focus on your loved one’s well-being.
  • Reliability: One of the significant advantages of working with an agency is the availability of backup caregivers. If the primary caregiver becomes unavailable due to illness or other reasons, the agency can provide a replacement, ensuring uninterrupted care.
  • Insurance Coverage: Agencies typically have insurance policies in place. This means that caregivers are bonded and insured, alleviating concerns about liability in the event of accidents or unforeseen circumstances.


When selecting an agency, it’s essential to consider various factors, including their hourly rates, the scope of services included, and the benefits they provide to clients. Some agencies may adjust rates for holidays and weekends, so it’s essential to clarify these details. Additionally, look for an agency that actively supervises its caregivers to ensure consistent and high-quality care.

At Horizon Care Services, we take pride in offering consistent pricing for our services, regardless of the time or day. We also conduct regular planned and unplanned supervisory visits to ensure both caregivers and clients are thriving under our care.

Set Expectations

Transparent communication and setting realistic expectations are crucial for a successful home care experience. Your chosen home care agency will outline a service plan, specifying the days and hours of service and detailing the types of care to be provided. Utilize this care plan as a tool to help your loved one understand the care they will receive.

For example, if the care plan includes light housekeeping, clarify that the caregiver’s role is not that of a maid who performs deep cleaning during each visit. Instead, they can assist with tasks such as dishes, laundry, or sweeping. This level of clarity helps your loved one understand the scope of care and what to expect.

Open communication with the home care agency is equally vital. If there are specific services or care approaches that you believe your loved one needs or prefers, discuss them with the agency. This early dialogue ensures that your loved one is adequately prepared for the services and equips the care team to provide personalized and high-quality care.

Notify Family Members

Support and awareness from family members and close friends are invaluable during the home care journey. Keeping your extended support network informed is essential to create a smooth transition and ensure everyone is on the same page.

Share information about the caregiver’s schedule, the types of services included in the care plan, and any details family members should be aware of. This level of transparency allows family members to have realistic expectations and prevents surprises during visits or interactions with the caregiver.

Imagine the scenario where a family member unexpectedly arrives at your loved one’s home and is greeted by a stranger providing care. Such surprises can be unsettling. By proactively informing individuals involved in your loved one’s life, you can help them adjust to the new arrangement and foster a supportive atmosphere.

Prepare the Home

Creating a safe and accessible environment within your loved one’s home is crucial for their well-being. While live-in caregivers have specific space requirements, regular caregivers do not need specialized accommodations. However, it’s still essential to evaluate the home and ensure it is suitable for your aging loved one’s needs.

Your chosen home care agency may conduct a home safety check to identify potential hazards within the home. These hazards could include poor lighting, uneven floors, or the need for grab bars in the bathroom. Addressing these safety concerns helps create an environment where your loved one can remain safe and independent.

At Horizon Care Services, we prioritize the safety and well-being of our clients. Conducting home safety assessments for each new client is part of our commitment to delivering high-quality care.

Meet Your Caregiver

Finally, the time has come to meet your loved one’s caregiver. This step is crucial for building trust and ensuring compatibility between the caregiver and your loved one. At Horizon Care Services, we employ a comprehensive matching process that assesses caregivers’ personalities and skills to find the best fit for each client.

Through this meticulous matching process, we aim to create positive and productive caregiver-client relationships. Research has shown that a strong connection between caregivers and clients leads to increased satisfaction and better overall outcomes.

Our staff will facilitate a personal introduction between your loved one and the caregiver. This introduction eliminates the anxiety of having a stranger arrive at your loved one’s home for the first shift. Instead, it helps everyone feel more comfortable and at ease on day one of the caregiving journey.

Preparing your loved one for home care with Horizon Care Services is a compassionate and thoughtful process. By diligently following these essential steps and collaborating closely with our dedicated team, you can provide your loved one with exceptional care while allowing them to age gracefully in the warmth of their own home.

At Horizon Care Services, we are committed to supporting you throughout this journey. Our unwavering dedication to delivering consistent, high-quality care ensures that your loved one receives the best possible assistance while maintaining their independence and dignity.

If you are seeking a trusted home care agency, do not hesitate to reach out to your local Horizon Care Services team, 877-227-3890. We are available 24/7 to discuss your options, answer your questions, and provide the support you need as you embark on this important caregiving journey. Your loved one’s well-being is our top priority, and we are here to assist every step of the way.